08 November 2013

The Highest Form of Leadership - Leaderless

The best form of leadership, for this VUCAD world, one that is adaptive and sustainable over time, is leaderless. But you don't get that kind of leadership overnight. It can only be built overtime with right people and a simple principle of remaining leaderless. Surprised? Read the details....
Who should Microsoft choose to be the next CEO? Some one that can compete with Google and Apple ? No says Ancient Chinese Wisdom Book I-Ching. An Invisible Leader says Lao Zi. Lou Gerstner who saved and transformed the ailing IBM says, "It is the culture only". So, pick someone who can build the self-managed leaderless culture.

What is the highest form of leadership? 
According to I-Ching, the Book of Change, it is leaderless.

A key hexagram in leadership in I-Ching is #1 Heaven - The Creative Force. See Learning from "I-Ching" Part 04 1-乾 Heaven - Creative Force. In it, it lists out six stages of growth for a 'dragon', representing an able person, from learner,  to executive, to manager, to entrepreneur, to Chief Executive Officer (CEO), to retiring chairman. Then it adds a seven grand summary stage with description of “用九”:见群龙无首,吉。". Translated as "Use Nine: Seeing a host of dragons without a chief. It is good fortune." A group of dragons without a chief is a stage of good fortune! In the commentary added by Confucius or his disciples, we find the following:
  • 乾元“用九”,天下治也。Heaven/Creation is great. Use Nine and the world is ruled well.
  • 乾元“用九”,乃见天则。Heaven/Creation is great. Use Nine is the model of the rule of heaven.
So we can see that the best or the good fortune stage of an organization is leaderless. 
The good fortune is seen in the following:
  1. a host or a group i.e. an organization or a community
  2. dragons : more accurately, mature dragons that went through the six stages of growth. They are independent persons with good virtue of character and ability.
  3. without a chief: There is no one designated as the chief or commander to direct others around. The people know what to do for the good of the organization. When face a crisis, may be the best person to handle it will take the lead and others will contribute according to their best abilities. When the situation changes, previous leader hand over to the next one who is most able to do the leading.  He that is able takes the lead is the leadership model of the Ancient China before formation of Dynasty when the kingship is handed to the son. Such leadership model ensures the organization always has the best person to run it. It is self-renewal.
Building the High Performance Self-Managed Leaderless Organization
Such a high performing self-managed and self-sustained organization does not come just like that. They must fulfill the 3 criteria listed above, namely, an organization, dragons, without a chief.
  1. Shared Mission & Values: An organization or a grouping of people must have common mission and values as the glue to bring and hold them together. 
  2. Dragons - Talents Development. We need to hire and develop the talents and make sure they grow up in character and ability. In I-Ching, we can find the details those qualities and know-hows in the 64 Hexagrams and 386 stage lines of wisdom.
  3. Leaderless - The Best One Lead: The organization needs to have a simple rule on leadership. There is no fixed leader under normal operation. When there is a crisis or a need, then the most able one to address the need take over as the leader. When the issue is solved or resolved, the leader steps down and the group return to leaderless mode. 
The important one to note is that such a flexible self-manage organization needs to be built over time. But we now have the guidelines to build such an organization. In the present commercial world, there are more and more organizations adopting such a self-management model. The most popular one is The MorningStar Tomato Company  http://morningstarco.com/index.cgi?Page=Self-Management.

See also Levels of Leadership - Can We Measure Leadership?, where Lao Zi tells us the highest level of leadership is the invisible leader. This also shows Lao Zi's actionless principle in action. See The Tao Bible in One minute .

If you are still doubtful, consider the purpose of parenting. The job of parents is to develop their children from dependence to independent mature adults. The job of CEO is then about developing their staff to be capable and engaged staff so that they can be independent and yet co-operative staff to achieve the mission of the organization.

Lim Liat (c) 8 Nov 2013

18 October 2013

Learning Persuasion from a Pop Song "Please Release Me"

"Please release me and let me go" is a popular song in the 60's. The music and the lyrics must be good to get popular. Many must have liked the lyrics and are persuaded. We learn the following five points of a persuasion: ask instead of push,  give reasons, use truth to justify, show the benefits and repeat the proposition tagline.
When thing goes wrong or when we can't get something that we like, then we blame others for the failure or the withholding of the good things. It started since the beginning of creation. Satan accused God of withholding the best to Eve. Adam blamed God for giving him Eve that caused him to sin against God. Eve blamed the Serpent for tempting her. On the surface, it sounds reasonable but it does not really help, and the real issue is not faced and resolved. There are really excuses for not taking responsibility and be accountable to one's action.

Nevertheless, blaming and passing the bugs remain one of the key technique to defend or get one's wishes fulfilled. We can learn them from the famous pop song "Please releases me and let me go". We must be aware and know how not to be fooled such as persuasion.

The mind-map below give the lyrics and the advice or hidden message.

  1. Ask instead of push - Soft is better than Hard
    1. Giving respect and power to the party boosts his ego and give him face. It is better to be soft rather than hard and pushy.
    2. It also passes the bug to him since he is the one with the power to change the thing.
    3. It makes him appear as the big bully and us as the victims that we can get sympathy support.
  2. Give reasons - Examine the Foundation of the Reasons to Remove Mere Excuses
    1. Without any reason, one will be judged to be unreasonable.
    2. The key to discern the right or wrong is to examine the reasons given.
    3. The reason here given is "I don't love you anymore".
    4. If you buy his reasons, then you have to agree to his appeal.
    5. 'Lack of Love' is a common excuse for divorce. We need to examine the meaning of love. Most think love is a feeling. But true love is a commitment and of the will rather than just feeling. In old days, marriages are arranged by parents. Love comes after the marriage. 
    6. The reasons or excuses given are the key parts of discernment. Examine them carefully to differentiate true reasons and mere excuses of passing the blame.
  3. Use truth or Generality Accepted Principles to Justify - Watch out for Using Ends to Justify the Wrong Means.
    1. Watch out for this. The spin has been done earlier in the excuses given. Once you buy this, this is used to the utmost justification. Most people use a good cause, the desirable and worthy ends to justify the wrongful means.
  4. Show the benefits to the Approver.
    1. This is another key point. Why should you approve if it is only good for me? There must be benefits to the one granting the approval.
  5. Summarize and Repeat the Proposition Tagline.
    1. Need to bring all the points given to a conclusion. Best is to have a tagline.
    2. "Release me and let me love again" is a good one.
    3. A better one might be, "Release me and let us all be free again". 
So, when you need to make a presentation or give an approval, please follow this that you can get your proposal approved or not be fooled by carefully disguised proposals.

Lim Liat (c) 18 Oct 2013